Refund Policy

📦 Return & Refund Policy

At this time, Palestine Cola does not accept returns.

All orders are final once marked as Fulfilled.

While we take every measure to ensure safe and accurate deliveries, we understand that issues can sometimes occur.

If your order arrives damaged or incorrect due to carrier handling, and the product is unfit for consumption, please contact us immediately at:

[email protected]

✉️ Report Delivery Issues Within 30 Days

To help us resolve the matter efficiently, please report any delivery issues within 30 days of your purchase.

This allows us to file a claim with the courier and ensure you receive the appropriate support or replacement.

🚚 Waiting Period for Delayed or Missing Deliveries

For delayed or missing deliveries, please allow up to 10 business days from your order date before reaching out.

This gives the courier adequate time to complete the delivery before we take further action.

🧃 What if my Palestine Cola order is damaged on arrival?

We take great care in packing and shipping your Palestine Cola, but if your item arrives visibly damaged or leaking, please take clear photos of the package and contact us within 48 hours.

We will assess the issue and do our best to resolve it promptly, including possible replacement or credit.

📬 How can I track the status of my Palestine Cola order?

Once your order is fulfilled, you will receive an email with your tracking number and a direct link to monitor your shipment.

You can follow every step of your Palestine Cola delivery and stay updated on its estimated arrival.